How Jula doubled its efficiency with Tiklo
from spreadsheets to real-time tracking of everyday tasks
How Jula doubled its efficiency with Tiklo
from spreadsheets to real-time tracking of everyday tasks
How Jula doubled its efficiency with Tiklo
from spreadsheets to real-time tracking of everyday tasks
Company Size
1000+ employees
Retail Stores Worldwide
120+
Founded In
1979
Company Size
1000+ employees
Retail Stores Worldwide
120+
Founded In
1979
Company Size
1000+ employees
Retail Stores Worldwide
120+
Founded in
1979
Performance improved by 2x
Jula is able to improve store performance by 2x which is also related to increased revenue.
Saved 100k+ hours of work
Jula is able to save 10-20 hours of work per week in each of their 130 stores, adding up to over 100,000 saved working hours each year.
Enhanced customer experience
Jula is able to maintain standards across all stores and ensure a
consistent shopping experience.
Improved follow-up on issues
Jula improves follow-up on issues, which allows better communication between staff and management, resulting in more efficient and also friendly service for customers.
Better prioritization of local tasks
Jula is able to prioritize tasks and identify weaknesses for improvement, resulting in better stock management and availability of products in the store, acting before it is too late.
Data-driven improvements
Jula can identify patterns, trends and areas that improve overall performance and operations.
Performance improved by 2x
Jula is able to improve store performance by 2x which is also related to increased revenue.
Saved 100k+ hours of work
Jula is able to save 10-20 hours of work per week in each of their 130 stores, adding up to over 100,000 saved working hours each year.
Enhanced customer experience
Jula is able to maintain standards across all stores and ensure a
consistent shopping experience.
Performance improved by 2x
Jula is able to improve store performance by 2x which is also related to increased revenue.
Saved 100k+ hours of work
Jula is able to save 10-20 hours of work per week in each of their 130 stores, adding up to over 100,000 saved working hours each year.
Enhanced customer experience
Jula is able to maintain standards across all stores and ensure a
consistent shopping experience.
Improved follow-up on issues
Jula improves follow-up on issues, which allows better communication between staff and management, resulting in more efficient and also friendly service for customers.
Better prioritization of local tasks
Jula is able to prioritize tasks and identify weaknesses for improvement, resulting in better stock management and availability of products in the store, acting before it is too late.
Data-driven improvements
Jula can identify patterns, trends and areas that improve overall performance and operations.
Improved follow-up on issues
Jula improves follow-up on issues, which allows better communication between staff and management, resulting in more efficient and also friendly service for customers.
Better prioritization of local tasks
Jula is able to prioritize tasks and identify weaknesses for improvement, resulting in better stock management and availability of products in the store, acting before it is too late.
Data-driven improvements
Jula can identify patterns, trends and areas that improve overall performance and operations.
Jula is a prominent name in the retail landscape across Europe. It offers a wide variety of home improvement tools and supplies at a competitive price. With a mission to provide a consistent shopping experience for their customers among their 120+ stores, Jula needed a way to maintain standards across all their stores. We talked to Carl-Marcus Elfving who was overseeing the implementation of Tiklo as their Checklist Management system.
“Operating a retail store is much more than sales. There is also the pressure of maintaining a standard that has to be met regarding store condition, shopping environment, hygiene, pricing, shelves being in proper order, and overall tidiness of the store.” Carl-Marcus says.
“Before, we were required to take a printout, walk around the store filling and marking with a pen, and then manually inputting the data into the spreadsheet. This process was not only time-consuming but also prone to errors.”
To solve this challenge, Jula implemented a tool for centralized operations management. Imagine that all important tasks when opening and closing the store are tracked and checked in the Tiklo app each day. Any issues that arise are handled (and not forgotten) – and weekly and monthly routines are followed up in a structured way. This led to improvements in the overall performance and operations of their stores. With Tiklo, store managers can keep a close eye on store conditions, pricing and customer service, ensuring that each store provides a consistent and enjoyable shopping experience for customers. And regional and country managers have a clear overview in the web portal of what is going on and where action is needed.
Jula is a prominent name in the retail landscape across Europe. It offers a wide variety of home improvement tools and supplies at a competitive price. With a mission to provide a consistent shopping experience for their customers among their 120+ stores, Jula needed a way to maintain standards across all their stores. We talked to Carl-Marcus Elfving who was overseeing the implementation of Tiklo as their Checklist Management system.
“Operating a retail store is much more than sales. There is also the pressure of maintaining a standard that has to be met regarding store condition, shopping environment, hygiene, pricing, shelves being in proper order, and overall tidiness of the store.” Carl-Marcus says.
“Before, we were required to take a printout, walk around the store filling and marking with a pen, and then manually inputting the data into the spreadsheet. This process was not only time-consuming but also prone to errors.”
To solve this challenge, Jula implemented a tool for centralized operations management. Imagine that all important tasks when opening and closing the store are tracked and checked in the Tiklo app each day. Any issues that arise are handled (and not forgotten) – and weekly and monthly routines are followed up in a structured way. This led to improvements in the overall performance and operations of their stores. With Tiklo, store managers can keep a close eye on store conditions, pricing and customer service, ensuring that each store provides a consistent and enjoyable shopping experience for customers. And regional and country managers have a clear overview in the web portal of what is going on and where action is needed.
Jula is a prominent name in the retail landscape across Europe. It offers a wide variety of home improvement tools and supplies at a competitive price. With a mission to provide a consistent shopping experience for their customers among their 120+ stores, Jula needed a way to maintain standards across all their stores. We talked to Carl-Marcus Elfving who was overseeing the implementation of Tiklo as their Checklist Management system.
“Operating a retail store is much more than sales. There is also the pressure of maintaining a standard that has to be met regarding store condition, shopping environment, hygiene, pricing, shelves being in proper order, and overall tidiness of the store.” Carl-Marcus says.
“Before, we were required to take a printout, walk around the store filling and marking with a pen, and then manually inputting the data into the spreadsheet. This process was not only time-consuming but also prone to errors.”
To solve this challenge, Jula implemented a tool for centralized operations management. Imagine that all important tasks when opening and closing the store are tracked and checked in the Tiklo app each day. Any issues that arise are handled (and not forgotten) – and weekly and monthly routines are followed up in a structured way. This led to improvements in the overall performance and operations of their stores. With Tiklo, store managers can keep a close eye on store conditions, pricing and customer service, ensuring that each store provides a consistent and enjoyable shopping experience for customers. And regional and country managers have a clear overview in the web portal of what is going on and where action is needed.
The Hallelujah moment was when one of the stores had created like 200 unsolved issues during a week, and the next time the store manager checked on the progress – every single one was solved. We were totally blown away because they have never been able to accomplish that amount of work in that kind of a time frame before. I believe that’s where the power of the system is.
Carl-Marcus Elfving
Store chain coordinator
The Hallelujah moment was when one of the stores had created like 200 unsolved issues during a week, and the next time the store manager checked on the progress – every single one was solved. We were totally blown away because they have never been able to accomplish that amount of work in that kind of a time frame before. I believe that’s where the power of the system is.
Carl-Marcus Elfving
Store chain coordinator
The Hallelujah moment was when one of the stores had like 200 unsolved issues and a store manager was handling them all on a single evening. We were totally blown away because they have never been able to accomplish that amount of work in that kind of a time frame before. I believe that’s where the power of the system is.
Carl-Marcus Elfving
Store chain coordinator
Want to know more or looking to streamline your business operations?
WeWork, Regeringsgatan 29, 111 53 Stockholm
Copyright © Tiklo2023
Want to know more or looking to streamline your business operations?
WeWork, Regeringsgatan 29, 111 53 Stockholm
Copyright © Tiklo2023
Want to know more or looking to streamline your business operations?
WeWork, Regeringsgatan 29, 111 53 Stockholm
Copyright © Tiklo2023